The Building Blocks for Creating a Profitable VA Business You Will Love
Duration 1 hour, 5 minutes
It used to be that the option to work remotely was just that. An option available where both employer and employee agreed that the arrangement, either full or part-time, was desirable and mutually beneficial.
Then came COVID-19 and, practically overnight, working from home became commonplace, even mandated, by some employers. More than a year in, the jury’s out on whether remote working is a good or a bad thing, and it seems to be one of those debates where the answer is ‘it depends.
In this course we are going to look at working virtually including coping with the joys, woes, universal challenges and coping strategies to meet them.
In section 1, we discuss the 5 building blocks of a successful client relationship which are:
- Problem solving
Then we dive into:
- Problem Solving including The Challenge (and Potential Reward) Posed by Difficult Situations
- The power of teamwork
- Conceding defeat and self care
“When I first created the draft outline for this course, the focus was going to be on dealing with difficult clients. But as my thoughts crystallized, I realized that I should expand the vision to focus on building a strong foundation to try to avoid getting into sticky situations in the first place.
My focal point shifted to sharing my experience with establishing and building the client relationship, nipping issues in the bud when possible, maximizing the VG Success Management team as a support resource, and, when all else fails, picking yourself up, dusting yourself off, and moving forward.
It’s my deep wish that what I offer will be helpful to VAs at any point in their quest to make their journey more rewarding. There’s no prerequisite, just bring your eyeballs and ears!
Bear in mind that this is a humble chronicle of my own experiences, so my own biases will be woven in. Some of it will resonate with you, some of it won’t be a good fit. It’s simply a reflection on my observations and it shares my story of how I built the VA business that I love. I hope it helps you to do the same!”
- DonnaLynne Macdonald
Let's get started!
DonnaLynne has the perfect vantage point to introduce you to the world of Real Estate administration.
As a highly productive licensed Realtor, she was the recipient of several achievement awards including consistently achieving Medallion status – Top 10% of the Greater Vancouver Real Estate Board members.
Since retiring from the business, DonnaLynne thrives on providing virtual support services to active Real Estate agents across North America and she wants to share her knowledge and experience to help others succeed.
When she is not working, she enjoys cooking, balcony gardening, binge-watching movies, and spending time in great conversation with friends.
StartWorking Remotely-The Good, The Bad, The Sometimes Ugly (2:58)
StartUniversal Challenges (15:20)
StartThe 5 Building Blocks of a Successful Client Relationship (24:23)
StartEffective Strategies to Achieve Issue Resolution (13:27)
StartThe Power of Teamwork (4:34)
StartThe Postmortem - Learning From (and Surviving) Falling Short (2:15)